Privacy Policy

Skinoq Healthcare Pvt. Ltd. · 14, Krishnadham Complex, Piplod, Surat – 395007, Gujarat, India · Last updated: July 2026

Skinoq Healthcare Pvt. Ltd. ("Skinoq", "we", "us") operates skin care and aesthetics centres in Surat and Ahmedabad and the website skinoq.com. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website, our WhatsApp business communication, and information you share at our centres.

Information We Collect

Contact details you provide through our website booking form, WhatsApp, phone, or in person — such as your name, phone number, and email address. Appointment information — the services you are interested in, your preferred appointment date and time, and your visit history with us. Service records — information our team records to provide your services safely and consistently across visits. Website usage data — like most websites, we use cookies and similar technologies (including Google services) to understand website traffic and measure the effectiveness of our advertising; this data is aggregated and does not identify you personally.

How We Use Your Information

We use your information only to run our business and serve you: responding to enquiries, scheduling and confirming appointments, providing services at our centres, sending appointment reminders and follow-ups on WhatsApp, processing payments, and improving our services. With your consent, we may also share updates and offers, which you can opt out of at any time by replying STOP on WhatsApp or telling our team.

What We Never Do

We never sell or rent your personal information. We do not share it with third parties for their marketing. Your information is not made public in any form.

Where Your Information Is Stored

Your information is stored in secure, access-controlled systems: our website is hosted on Wix with SSL/HTTPS encryption; appointments and customer records are managed in a professional practice-management system; and WhatsApp communication runs through an authorized WhatsApp Business platform. Access is limited to Skinoq staff who need it to schedule and provide your services.

Cookies and Advertising

Our website uses cookies for basic functionality and measurement, including Google tags that help us understand whether our advertising is effective (for example, whether a website visit led to a booking enquiry). You can control or delete cookies through your browser settings.

Your Rights

Under India's Digital Personal Data Protection Act, 2023, you may ask us to access, correct, or delete the personal information we hold about you, or withdraw a consent you have previously given. To do so, contact us at skinoq.info@gmail.com or speak to our team at any centre. We will respond within a reasonable time.

Children

Our services and advertising are intended for adults (18+). We do not knowingly collect information from children.

Changes to This Policy

If we update this policy, the revised version will be posted on this page with a new "Last updated" date.

Contact Us

Skinoq Healthcare Pvt. Ltd. · 14, Krishnadham Complex, Piplod, Surat – 395007 · Piplod: +91 92659 84839 · Pal: +91 93165 98554 · Bodakdev: +91 93280 30400 · Email: skinoq.info@gmail.com